Cookie Policy

1. What cookies and tracking tools are

Cookies are small text files that websites send to the user's device, where they are stored and then sent back to the same websites on a subsequent visit.

In addition to cookies, the website may use similar technologies such as local storage, pixels, tags, SDKs or other identifiers that can enable website functionality, usage measurement or, subject to consent, analytics and marketing activities.

2. Types of cookies and tools used

The website uses technical and necessary cookies, local storage to remember privacy preferences, analytics tools subject to consent and Google Tag Manager to centrally manage tags according to the user's choices.

3. Technical and necessary cookies

These tools are necessary for website operation, security, privacy preference management and navigation. They do not require user consent.

• cookies or local storage to remember cookie preferences;
• technical tools necessary for website operation;
• technical logs for security and maintenance.

4. Analytics cookies and tools

Subject to user consent, the website may use analytics tools to understand how users interact with pages and to improve content, navigation, performance and usability.

KUAMA SRL uses PostHog Cloud EU and Google Analytics for website usage analysis. These tools are activated only if the user consents to the “Analytics” category.

PostHog may also provide session replay. This is not a video of the user's screen, but a technical reconstruction of the page and the interactions performed while browsing. Replay starts only after Analytics consent; values entered into fields are masked and the contact form is excluded from recording.

• pages visited;
• traffic source;
• UTM parameters;
• device, browser and operating system used;
• browser language;
• approximate geographic area;
• clicks on navigation links;
• clicks on main buttons or calls to action;
• scrolling, pointer movements and other interactions with page elements;
• page loading, rendering and responsiveness metrics, including Core Web Vitals and network resource timings, without request contents, headers or bodies;
• successful contact form submission;
• technical interaction errors on the website.

5. Error reporting

The website may use technical tools to detect server-side or client-side errors, application malfunctions, performance issues and bugs.

When such tools are strictly necessary to ensure the website's security, maintenance and proper operation, processing is carried out on the basis of the controller's legitimate interest.

When error reporting is carried out through analytics tools or tools that are not strictly technical, such as PostHog on the client side, these tools are activated only after the user has consented to the “Analytics” category.

6. Google Tag Manager

The website may use Google Tag Manager to centrally manage scripts and tags present on the website.

Google Tag Manager is a technical tag management tool. Its presence does not in itself imply the activation of analytics, marketing or profiling tools, but it can be used to load those tools according to the user's preferences.

7. Marketing or profiling cookies and tools

As of the update date of this Cookie Policy, KUAMA SRL does not use marketing, remarketing or advertising profiling tools. The “Marketing” category may appear in the preferences panel to let the user manage any tools that may be activated in the future, which will remain disabled unless consent is given.

8. Managing consent

On the first visit to the website, the user sees a banner that allows them to accept, reject or customise preferences.

By default, only technical and necessary cookies are enabled. The user can change or withdraw consent at any time through the “Customize” button in the banner or the “Manage cookies” link in the website footer.

9. Consent categories

The website may provide categories for necessary, analytics and marketing cookies.

• Necessary: always active.
• Analytics and session replay: optional.
• Marketing: optional.

10. List of cookies and tracking tools

The list below summarizes the cookies and tracking tools used by the website as of the update date of this Cookie Policy.

11. Third-party tools

Some tools used by the website may be provided by third parties, who may process personal data according to their own privacy notices.

• PostHog Cloud EU, for analytics, session replay and experience improvement;
• Google Analytics, for analytics subject to consent;
• Google Tag Manager, for tag management and consent preference application.

12. How to change preferences

The user may change their preferences at any time by clicking the “Manage cookies” link in the footer or another always-accessible area of the website.

13. Browser-based disabling

The user may also manage or delete cookies through their browser settings.

14. Updates to this Cookie Policy

KUAMA SRL reserves the right to update this Cookie Policy in the event of changes to the tools used, technical configurations, suppliers or applicable law.